Welcome to Jain Grih Udyog, the home of Mausi Ji Ka Suprasiddh Thecha. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to the following terms.
1. General Information
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The website is operated by Jain Grih Udyog, located at 27A Industries Area, Dhamdha Naka, Durg, Chhattisgarh – 491001.
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Our products include homemade thecha and authentic Chhattisgarh food products sold online.
2. Use of Website
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You must be at least 16 years old to use this website or place an order.
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You agree not to misuse our website, attempt fraudulent orders, or interfere with our services.
3. Products & Services
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We sell Mausi Ji Ka Suprasiddh Thecha and other homemade products prepared in a hygienic environment.
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Product images on the website are for representation; actual packaging and color may vary slightly.
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All products are subject to availability.
4. Pricing & Payments
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All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
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We accept secure online payments via trusted payment gateways.
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If a product is listed at an incorrect price due to system error, we reserve the right to cancel the order.
5. Shipping & Delivery
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Orders are processed within 24 hours (except holidays).
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Delivery timelines: 2–4 days within Chhattisgarh and 5–7 days across India.
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We are partnered with leading shipping partners in India for timely delivery.
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Please refer to our [Shipping Policy] for detailed information.
6. Return & Refund Policy
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As food items are perishable, we do not accept returns.
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Replacements are available only for damaged or wrong products delivered.
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Refunds are processed if the product is unavailable or replacement is not possible.
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Please refer to our [Return & Refund Policy] for full details.
7. Limitation of Liability
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Jain Grih Udyog is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the value of the product purchased.
8. Intellectual Property
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All content on this website including text, images, and logos are the property of Jain Grih Udyog.
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Unauthorized copying, reproduction, or misuse is strictly prohibited.
9. Governing Law
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These Terms & Conditions are governed by the laws of India.
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Any disputes will be subject to the jurisdiction of courts in Durg, Chhattisgarh.
10. Contact Us
For queries regarding our terms, please reach out:
Address: 27A Industries Area, Dhamdha Naka, Durg, Chhattisgarh – 491001
Email: jaingrihudyog@gmail.com